Focus Awards Level 2 Diploma in Business Administration

Overview:
This qualification is designed for individuals starting their career in business administration or looking to formalise their existing skills. Learners will develop essential knowledge to support daily office functions, improve communication, and deliver excellent customer service within a business environment.

What You’ll Learn:

• Understanding administrative services and organisational structures
• Managing information and producing professional documents
• Delivering customer service in a business environment
• Developing personal effectiveness and teamwork skills

Who Is It For:
Ideal for entry-level administrators, office assistants, and those seeking to progress into administrative roles in various sectors.