Categories:
Health and Social care
About Course
This Level 2 qualification is developed for learners working in, or preparing to work in, adult social care settings in England. It is designed to raise the level of knowledge and skills in the care workforce, standardise good practice across roles, and improve the portability of skills as workers move between roles and settings. It covers the core knowledge and skills required to provide safe, effective, person-centred care, enabling learners to work competently in adult social care.
Course Content
Understand own role and responsibilities in adult social care
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Start
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Understand own role
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Be able to work in ways that have been agreed with the employer
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Understand working relationships in adult social care
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Be able to work in partnership with others
Personal development in adult social care settings
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Be able to agree a personal development plan
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Be able to develop own knowledge, skills and understanding
Duty of care in adult social care
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Understand duty of care, duty of candour and individual rights
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Understand the support available for addressing dilemmas about duty of care
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Be able to deal with comments and complaints
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Know how to respond to incidents, errors and near misses
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Be able to deal with confrontation and difficult situations
Equality, diversity, inclusion and human rights in adult social care
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Understand the importance of equality, diversity, inclusion, and human rights
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Be able to work in an inclusive way
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Know how to access information, advice and support about equality, diversity, inclusion, and human rights
Work in a person-centred way
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Understand person-centred values
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Understand working in a person-centred way
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Understand the meaning of mental capacity when providing person-centred care
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Be able to support the individual to be comfortable and address pain, discomfort, or emotional distress
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Be able to support the individual to maintain identity, self-esteem, and wellbeing
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Be able to support the individual using person-centred values
Promote communication in care settings
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Understand the importance of effective communication
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Understand communication and language needs and preferences
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Understand how to promote effective communication
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Be able to use appropriate communication and support use of communication aids/technologies
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Understand principles of confidentiality
Privacy and dignity in adult social care settings
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Understand the principles underpinning privacy and dignity
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Be able to maintain privacy and dignity
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Be able to support right to make choices
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Be able to support individuals in making care choices
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Understand how to support active participation
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Be able to support active participation
Support individuals to meet nutrition and hydration needs
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Understand principles of food safety
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Understand principles of nutrition and hydration
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Be able to support individuals to meet nutrition and hydration needs
Awareness of mental health conditions and dementia
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Understand the needs and experiences of people living with mental health conditions or dementia
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Understand the importance of early identification
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Understand aspects of personalised care supporting individuals
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Understand reasonable adjustments in care delivery
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Understand how legal frameworks support individuals
Safeguarding adults
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Be able to apply principles of adult safeguarding
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Understand ways to reduce the likelihood of abuse
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Know how to respond to suspected or disclosed abuse
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Understand how to protect individuals from harm
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Understand restrictive practices
Safeguarding children
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Know how to safeguard children
Health, safety and principles of basic life support
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Understand own and others’ responsibilities relating to health and safety
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Understand risk assessment
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Understand medication and healthcare tasks
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Be able to handle hazardous substances
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Understand how to promote fire safety
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Understand how to work safely and securely
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Be able to move and assist individuals/objects safely
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Understand procedures for accidents, sudden illness and basic life support
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Know how to manage own mental health and wellbeing
Handling information
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Be able to handle information
Infection prevention and control (IPC)
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Be able to prevent the spread of infection
Awareness of learning disability and autism
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Understand the needs and experiences of people with a learning disability and autistic people
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Understand communication and information needs
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Understand reasonable adjustments in care delivery
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Understand how legislation and guidance support people
